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AnswerLab
AnswerLab is a specialized consulting firm that helps companies
measure and improve their online presence. Clients are able to make
sound business decisions utilizing AnswerLab's independent advice and
reliable research about online customer needs. The company uses innovative
methodologies such as remote user testing, online surveys, log-file analysis,
heuristics, and qualitative research. AnswerLab's clients include Fortune 500
businesses that are passionate about building great customer experiences.
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Bolt | Peters
Bolt | Peters is the leading moderated remote usability research
firm in the country, specializing in drastic conversion rate increases
based on objective research. Founded in 2001 by Nate Bolt and Craig Peters,
Bolt | Peters is a privately held corporation located in San Francisco,
and works with clients such as Time Warner, Blue Shield, Hallmark, Oracle, and others.
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e-Rewards
The e-Rewards Market Research online panel has over 2,000,000+ consumers and over 1,000,000 business professionals. e-Rewards’ enrollment methodology is “by invitation only” — and always 100% opt-in. It is able to maintain a consistent and fresh panel profile and achieve survey response rates and panel retention rates that are among the highest in the industry. e-Rewards recruitment methodology and enrollment process helps prevent duplicate panel members with multiple aliases, as well as provide security measures to catch and prevent “professional survey takers” from participating in surveys.
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eVOC Insights
eVOC Insights, LLC is a leading customer experience consulting firm that focuses on Web strategy, usability, and “voice of the customer” market research. eVOC provides best-in-class research and technology solutions for measuring Web effectiveness, benchmarking the competition, and tracking the ROI from online initiatives. eVOC Insights, LLC is a privately held company and is headquartered in San Francisco, CA with corporate offices in Dallas, TX.
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GfK NOP
GfK is the fourth-largest custom research business in the world. GfK NOP brings together three leading UK-based research companies under one brand: NOP Research Group, GfK Martin Hamblin UK and GfK Media UK. GfK NOP is one of the world's leading providers of integrated insight and information. It offer a full spectrum of research products, strategic models and consulting services.
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Greenfield Online
Greenfield Online, Inc. is a pioneer in the concept of conducting marketing research via the Internet. The company has developed unsurpassed sampling capabilities, including one of the largest and most robust online research panels, as well as the ability to recruit from the Microsoft Network, which receives more than 65 million unique monthly visitors. Greenfield Online combines these sampling capabilities with vast research experience and world-class tools and technologies to serve the data collection and infrastructure needs of research and consulting companies.
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Human Factors International (HFI)
Human Factors International (HFI) helps customers around the world create Web sites, applications, and Intranets that are intuitive and easy to use. Its work is based on The Schaffer-Weinschenk Method™, an ISO certifiable process in the science of human factors engineering. Since 1981, HFI has solved thousands of real-world usability challenges for hundreds of major clients. HFI’s technical staff, most with Ph.D.'s in ergonomics, is known for being scientific, pragmatic, responsive, and creative. HFI has worked on more than 2,300 interface projects and taught over 1,400 courses on interface design.
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Survey Sampling International (SSI)
Survey Sampling International (SSI) is the unparalleled provider of telephone, Internet, and mail samples, and supports 1,200 research agencies worldwide. SSI has cultivated the most dependable, diverse line of sampling solutions in the industry because sampling is its only business -- and has been for nearly 30 years. SSI's wide array of samples includes SurveySpot online panel , Global panels , B2B sample, Global RDD telephone sample and SSI-SNAP, its 24/7/365 online ordering system.
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