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	» Do respondents have to install anything in order to participate in a survey? » Can I use my own panelists? » Can RelevantView help me if I don't have my own panel? » Can I offer surveys to anyone that visits my site? » What browsers can my respondents use? » Can I offer surveys to people who use Macs? » Can I run a survey on a competitor's site? » How are respondents notified of a survey? » How will I know when and if a respondent completes a survey? » Can I create a survey with branching questions? » Can I create a survey in another language? » Can I co-brand my survey? » What types of questions can I ask? » Do I have to install anything to author a survey? » Can I get help authoring a survey? » How much HTML do I have to know when authoring a survey? » Does RelevantView store my surveys so I can reuse them? » Can I preview a survey online before I activate it? » How will I know when my survey is complete? » What types of reports can I get? » Can I get custom reports? » Can I see a sample report? » Where is the survey data stored? Can I get a copy of the raw data? » Are consulting services available to help me design the survey and interpret my reports? » Can anyone see my survey results? About RelevantView Surveys Do respondents have to install anything in order to participate in a survey? No. No downloads, no installs. Back to top Can I use my own panelists? Absolutely. You can either provide the email addresses of your customers in a set group or we can select visitors to your web site. Back to top Can RelevantView help me if I don't have my own panel? Absolutely again. RelevantView has strategic partnerships with leading marketing research companies around the world to recruit targeted respondents. Back to top Can I offer surveys to anyone that visits my site? Yes. You can invite all visitors, every nth visitor, or random visitors to your site. Back to top What browsers can my respondents use? Any browser. There are no restrictions. Back to top Can I offer surveys to people who use Macs? Yes. RelevantView works on any operating system. If they can get to the Internet, they can participate in a survey from RelevantView. Back to top Can I run a survey on a competitor's site? Yes. Any panel-based survey can be run on a competitor's site. Back to top How are respondents notified of a survey? Whatever works best for you. You can invite your own panel or contract with RelevantView and our business partners to handle notification quickly and easily. Either way panelists will be notified via email. Back to top How will I know when and if a respondent completes a survey? RelevantView can tell you how many surveys were completed and/or abandoned. Data from incomplete surveys will not be included in reports. Back to top Can I create a survey with branching questions? Yes. Back to top Can I create a survey in another language? Yes. We support all non-Asian based languages. Back to top About Survey Set Up Can I co-brand my survey? Yes. Back to top What types of questions can I ask? Open-ended, single and multiple selects, rating scale (one- line and matrix). Questions can be associated with activities and tasks. Tasks can be associated with time and success identifiers. Back to top Do I have to install anything to author a survey? No. You need nothing to install. The survey-authoring environment is a browser-based application you can access with IE 6.0 and above. Back to top Can I get help authoring a survey? Yes. Just contact our Client Services group. Back to top How much HTML do I have to know when authoring a survey? None. Back to top Does RelevantView store my surveys so I can reuse them? Yes. Back to top Can I preview a survey online before I activate it? Yes. Back to top How will I know when my survey is complete? You can log on to the RelevantView site to check on your survey's progress. Over time you will be able to monitor the total number of surveys taken, the percentage complete, and number of completed survey and abandons at near real-time. Back to top About Reporting and Analysis What types of reports can I get? RelevantView provides a full suite of reports to suit your needs-Toplines, Verbatims, Crosstabs, Clickstreams, Segmented Reports, Excel Workbook, SPSS and Raw Data. If we don't list it, we can create it. Back to top Can I get custom reports? Yes. Contact our Client Services group to help you design custom reports. Back to top Can I see a sample report? Yes. Back to top Where is the survey data stored? Can I get a copy of the raw data? The survey data is stored on our servers. RelevantView offers an array of survey reports—both summary and detail. All raw data can be downloaded for further analysis if desired. Back to top Are consulting services available to help me design the survey and interpret my reports? Yes. Back to top About Privacy and Security Can anyone see my survey results? Only you and authorized users within your account can see the results. Your RelevantView account is password protected and cannot be accessed by unauthorized users. Please see our Privacy Statement. Back to top
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